Refund & Return Policy

Default: bids are final

Once a payment succeeds and your listing is on the tray, the charge is final. You paid for the time and rank you held, including a seat that later shrinks, is outbid, or is evicted when the tray fills. That is how the product works, not a defect.

When we will refund

Email varshithvh@gmail.com and we will refund if:

• You were charged twice for the same bid.
• Payment succeeded but the listing never appeared because of a fault on our side.
• We removed your listing for a reason that was our error, not a rules violation.
• The payment provider reversed or failed the charge after you contacted them.

When we will not refund

• You changed your mind after the seat went live.
• Someone outbid you or you were evicted as the lowest seat.
• You expected a certain number of clicks or visitors.
• We removed a listing that broke the Terms (spam, malware, illegal content).
• You entered the wrong URL or description.

How to request a refund

Write to varshithvh@gmail.com from the email you used to bid. Include the listing URL, approximate time of payment, and what went wrong. We aim to reply within 3 business days. Approved refunds go back through the original payment method and can take several days to show on your statement.

Chargebacks

If you open a dispute with your bank, we may pause or remove related listings while it is open. Contact us first — most payment mistakes are faster to fix over email.